Privacy Policy

Privacy Policy for Brandfox 3PL


Introduction

Brandfox 3PL ("we", "our", or "us") is committed to protecting the privacy of our clients ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

Information We Collect

We may collect and process the following types of information:

  1. Personal Information: Includes name, contact details (email address, phone number, mailing address), and payment information.
  2. Business Information: Information related to your business operations, including inventory data, order details, shipping information, and customer data.
  3. Usage Data: Information on how you use our services, including IP address, browser type, access times, and referring website addresses.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery: To provide, operate, and maintain our logistics services.
  2. Communication: To communicate with you regarding your account, orders, and other services.
  3. Improvement: To improve our services and develop new features.
  4. Compliance: To comply with legal obligations and protect our rights and interests.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Information to outside parties except as described below:

  1. Service Providers: We may share information with third-party service providers who assist us in operating our business, conducting our services, or servicing you.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to maintain the safety of your Personal Information. These measures include:

  1. Encryption: Data is encrypted both in transit and at rest.
  2. Access Controls: Only authorized personnel have access to your information.
  3. Regular Audits: We regularly review our security practices to protect your information against unauthorized access, use, or disclosure.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights regarding your Personal Information:

  1. Access: You can request a copy of the Personal Information we hold about you.
  2. Correction: You can request that we correct any inaccuracies in your Personal Information.
  3. Deletion: You can request that we delete your Personal Information under certain circumstances.
  4. Restriction: You can request that we restrict the processing of your Personal Information.
  5. Objection: You can object to the processing of your Personal Information for certain purposes.
  6. Data Portability: You can request to receive your Personal Information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.