Customer Service

At Brandfox Customer Service is What We Are Known For.

Get Started Today
3-1
Dedicated Client Success Specialist 

 You will receive a dedicated team member to focus on your specific fulfillment needs.
5-1
First Party Data

Our data team provides custom dashboards to your team for your unique challenges.
4-1
On-Demand Support

We never make you wait for responses to your timely fulfillment needs, a real person is always just a call away.
6-1
Weekly Meetings 

Communication is everything in fulfillment we dedicate weekly in-depth meetings with all of our partners no matter the size.

Why Brandfox 3PL's Customer Service Stands Out

  1. Personalized Account Management: Every Brandfox 3PL client is paired with a dedicated account manager who understands your business inside and out. Your account manager serves as your main point of contact, offering personalized support and strategic advice tailored to your specific needs. From onboarding to daily operations, we’re here to ensure your success.
  2. Proactive Communication: We believe in maintaining open lines of communication. Our team proactively monitors your account and keeps you informed of any updates or potential issues. Whether it’s a change in shipping regulations or an unexpected surge in orders, we ensure you’re always in the loop and prepared to adapt.
  3. Rapid Response Times: Time is of the essence in the logistics industry. Our customer service team is dedicated to providing rapid response times to your inquiries and concerns. Whether you need assistance with an urgent shipping request or have a question about inventory, we’re here to provide swift and effective solutions.
  4. Expert Knowledge: Our team of customer service professionals is well-versed in the intricacies of logistics and fulfillment. We undergo continuous training to stay updated on industry best practices and emerging trends, ensuring we can offer informed and effective support. Our expertise becomes your competitive advantage.

Our Commitment to Your Success

At Brandfox 3PL, your success is our priority. Our exceptional customer service is designed to provide you with the support you need to overcome challenges, seize opportunities, and achieve your business goals. When you partner with us, you gain a dedicated team that’s invested in your growth and success.

Partner with Brandfox 3PL Today

Join the growing number of businesses that trust Brandfox 3PL for their logistics and fulfillment needs. Let us help you elevate your operations with our unmatched customer service and industry expertise.

Contact us today to learn more about how Brandfox 3PL can support your business. Together, we’ll take your business to new heights.

Get Started Today

Fill out this form to receive a free consultation.